These Terms and Conditions of Use are applicable to the ("blackhillsgold.direct") website operated and managed by KLUGEX, INC.

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.


Product Disclaimers
Klugex, Inc. does not warrant or represent that any particular item which is sold or offered for sale herein is an authentic Indian or Native American design, craftsmanship, art or craft as defined by the laws of the United States, The State of Colorado, any Tribal Nation or the laws of any other State or U.S. territory.

All products in this store should not be handled or played with by children. They could be fatal or harmful if swallowed.

Return Policy
We guarantee your satisfaction! That's why every item we sell is backed with a complete 30 day Satisfaction Guarantee. If for any reason you are not completely satisfied with your purchase, feel free to return it within 30 days. We' will gladly exchange your item or refund your purchase price. Please inform us by email if you plan a return and ask for an RA number. Shipping charges are not refundable unless the return due to our mistake.

Jewelry Item must be returned, in unused, undamaged, original new condition in its original box. Items showing obvious signs of wear any damage or alteration cannot be accepted.

Please do not ship back merchandise without an RA number. No returns will be accepted without a valid Return Authorization number.

Please note; CUSTOM MADE ITEMS ARE NOT RETURNABLE

Ladies ring stock sizes are 5-9 above and below stock sizes (including half sizes) are special orders and may require up to 2 additional weeks to ship.

Men's ring stock sizes are 9-12 above and below stock sizes (including half sizes) are special orders and may require up to 2 additional weeks to ship.

Method of Payment
All shipments must be prepaid. Prepayment includes the cost of the merchandise and freight charges. We accept Visa, MasterCard, Discover, American Express and PayPal payments via secure online ordering. We also accept money order, cashier's checks, and personal checks. (allow 2 weeks for personal checks to clear). No C.O.D's

Credit card payments: Credit Card billing address MUST match credit card holder information on file at the issuing bank for an order to process. We will only ship to an address which is the verified billing address for the credit card being used for payment. We reserve the right to cancel any order that does not match this criteria.

Please note: Your credit card will be charged at the time you place your order.

PayPal payments: We only ship to PayPal registered addresses, so please make sure to register your shipping address prior to making the payment. We are sorry for any inconvenience, but it will protect you and protect us against fraudulent transactions.

Shipping information:
Most orders are shipped via USPS, FedEx or UPS. Made-to-Order items are not in stock and needs to be manufactured. Estimated processing time indicated on each items in the catalog. The delivery time will depend on the shipping method and destination,  but is generally 2 to 7 business days.

*When an item is marked "Ships within 2 business days" this means in most cases the item is in stock, and will leave our warehouse within 48 hours excluding weekends. 

Once we shipped your order we will provide a tracking number via email within two business days.

Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Klugex, Inc.. The collective work includes works that are licensed to Klugex, Inc.. Copyright 2008, Klugex, Inc. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Klugex, Inc. or purchasing Klugex, Inc. products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Klugex, Inc. or to purchase Klugex, Inc. products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Klugex, Inc.. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


Trademarks
All trademarks, service marks and trade names of Klugex, Inc. used in the site are trademarks or registered trademarks of Klugex, Inc.

All other trademarks, service marks, trade names, product names and logos appearing on the site are the property of their respective owners.


Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Klugex, Inc. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Klugex, Inc. does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Klugex, Inc. does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.


Limitation of Liability
Klugex, Inc. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Klugex, Inc. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Typographical Errors
In the event that a Klugex, Inc. product is mistakenly listed at an incorrect price, Klugex, Inc. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Klugex, Inc. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Klugex, Inc. shall issue a credit to your credit card account in the amount of the incorrect price.


Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Klugex, Inc. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Notice
Klugex, Inc. may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Klugex, Inc..


Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of Colorado, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Klugex, Inc. products) shall be in the state or federal courts located in Denver County, Colorado. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Klugex, Inc. products) must be commenced within one (1) year after the claim or cause of action arises. Klugex, Inc.'s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Klugex, Inc. may assign its rights and duties under this Agreement to any party at any time without notice to you.


Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Klugex, Inc. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


Participation Disclaimer
Klugex, Inc. does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Klugex, Inc. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Klugex, Inc. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Klugex, Inc. in its sole discretion.


Indemnification
You agree to indemnify, defend, and hold harmless Klugex, Inc., its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


Third-Party Links
In an attempt to provide increased value to our visitors, Klugex, Inc. may link to sites operated by third parties. However, even if the third party is affiliated with Klugex, Inc., Klugex, Inc. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Klugex, Inc.. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Klugex, Inc. seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).